- f the studio is unable to provide scheduled classes due to internal circumstances (such as mentor unavailability or operational adjustments), a partial refund or rescheduling arrangement may be offered based on the specific situation
若因工作室原因(如导师时间调整或运营安排)无法进行已计划课程,将根据具体情况提供补课安排或酌情退还部分学费
- If a class needs to be adjusted due to scheduling changes, the studio will make reasonable efforts to coordinate an alternative time with the student
如课程因时间调整需要变动,工作室将尽力与学生协调新的上课时间
- If a student is unable to continue the program due to personal reasons, scheduling conflicts, or changes in availability, tuition is non-refundable
若学生因个人原因、时间冲突或自身安排变动无法继续课程,学费不予退还
- In such cases, the remaining sessions may be kept on hold for up to one year from the original purchase date
在上述情况下,剩余课程可自购买之日起保留一年
- The reserved sessions must be used within the valid period and are non-transferable to others
保留课程需在有效期内使用,且不可转让他人
Late & No-show Policy|迟到与缺席政策
- Students are encouraged to arrive on time to ensure the full duration and quality of each session
建议学生按时到达,以保证每节课程的完整性与学习质量
- If a student arrives late, the session will still end at the originally scheduled time
如学生迟到,课程仍将按照原定时间结束
- If a student is more than 30 minutes late without prior notice, the session may be considered forfeited
若迟到超过30分钟且未提前沟通,该节课程可能视为自动取消
- If a student needs to reschedule, we kindly ask for at least 24 hours’ notice
如需改期,请至少提前24小时告知
- Rescheduling requests made with sufficient notice will be accommodated based on availability
在提前通知的情况下,课程将根据实际情况协调调整
- Missed sessions without prior notice (no-show) are non-refundable and non-reschedulable
未提前通知而缺席的课程将不予退款或补课